A customer of mine lives in an HOA community and the BOD and management co seem to be bullying her. She is elderly and

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Customer: A customer of mine lives in an HOA community and the BOD and management co seem to be bullying her. She is elderly and on fixed disability income. In regards ***** ***** laws, she did not receive a first or second violation about a deck repair. They sent her a straight to a hearing. The hearing notice received required a "quote" which she does not believe is any of their business and a $100 fee past Jan 3. It did not mention an ARC which is not required to her knowledge for repairs. She provided a quote which they did not like and are now stating the deck is not structurally sound - no one on the board is qualified to make that assessment and no one has provided a structural assessment. To that end, they are requiring her to replace the deck without having any violation letters or another hearing.
JA: What steps has your customer taken so far? Has she prepared or filed any paperwork?
Customer: Additionally, the CCRs state (1) exterior is the HOA responsibility and (2) the board has authority to put Rules and Regs into place. I believe the piece in the CCRs regarding R&R says as long as R&R do not circumvent CCR. Current my customer has not taken any steps as a result of her income other than send the quote as required in the hearing notice
JA: Where is the property located?
Customer: Charlotte NC
JA: Is there anything else the Lawyer should know before I connect you? Rest assured that they'll be able to help you.
Customer: Not that I am aware of at this time
Answered by David in 11 mins 5 months ago
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David
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David, Expert

Hello. Welcome and thank you for using JustAnswer. My name is David.

I am an attorney with 54 years of experience to share with you.

I’m sorry you are having these troubles. I know you are going through uncertainty and aggravation, otherwise you would not be here, asking for help.

You can be assured that I’ll do my best to provide information and comfort.

Just think of me as a friend with a law degree. So, how can I be of assistance.

Customer
Hello David. Do you have my previous info
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David, Expert

Thank you for the opportunity to be of assistance in this matter. It is very nice of you to take up the responsibility of helping your customer.

Unfortunately, as I am sure you are aware, there are responsibilities and duties on the part of Owners as well as responsibilities and duties on the part of the Board members in communities such as this.

Is a patio maintenance and  repair the responsibility of the Owner or is it the responsibility of the Association.

If the responsibility of the Owner, then your customer must obtain a comprehensive report of the condition of the patio and an estimate for its repair. Otherwise it is the responsibility of the Board.

In either event, professional examination and estimates are absolutely required.

Customer
The CCRs state the exterior is responsibility of the HOA. In 2006 the then BOD put deck repairs into the Rules & Regs without notifying the membership.The questions become, can the RR over ride the CCRs and can the board make demands without an assessment that disputes the HO assessment
Customer
The HO has had 3 contractors assess and provide repairs and none of those deem replacement necessary; however, the board demands a full replacement and HAS NO EVIDENCE to support that
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David, Expert

Without professional opinions the Board has no right to make these demands.

I assume that this part of the property truly is the responsibility of the Owner.

Customer
Can you comment on whether Rules and Regs can over ride CCRs
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David, Expert

The CC&Rs and Bylaw control.

Customer
I hate to be so blond. the Rules & Reg are what she is having difficulty with. Here is the exert from the CCR
Customer
this is Rules & Regs
Customer
I'm looking for the piece in the CCR that relates to R&R
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David, Expert

I am confused over what you are referring to as Rules and Regulations, distinct from the Bylaws and CC&Rs. Where are these Rules and Regulations located. Of what are they a part

Customer
I have asked her for that info. there is a article on the CCR that references Rules & Reg. generally speaking the BOD may put/adopt Rules & Regs as long as the contradict CCR. for example - type of dog's allowed on property/restricted animals and parking restrictions
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David, Expert

If the Rules and the Regulations have been made part of the CC&Rs, then they are effective whenever they were adopted.

Customer
CCRs cannot be amended without a vote. are you saying a board can adopt RR that amend the CCR
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David, Expert

That really depends on the language in the documents. Rules and Regulations, may, for example, be allowed to better explain statements in the CC&Rs.

There is no law in place. The Ruling documents are in charge.

Customer
here is the authority of the board and in regards ***** *****&Regs. the way I understand it is that RR cannot over ride, amend or replace language in the CCRS
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David, Expert

The Rules and Regulations Adopted by the Board cannot be in conflict with the Bylaws or CC&Rs but certainly they can explain them.

In addition, the Board can take action in many instances as long as it obtains the percentage of votes set out in the Bylaws to provide the Board with such authority.

Bot***** *****ne, your friend must determine whether the Board is acting outside of its authority or, conversely, whether it is acting responsibly. BUT, if there is not responsible professional opinion concerning the work to be done, the Board is, in fact, acting outside of its Authority.

I wish you and your friend the very best of luck.

Thanks for trusting me and JustAnswer with your questions.

It has been my pleasure to help you. Keep me updated on your case.

If you still have more questions about this issue, call on me. I’m here to help.

Add me as a favorite Expert,Customer You'll have the option to do that on your "My Questions" page if you choose to rate our interaction.

You should continue your membership with this site for information and access to Legal and other Professionals such as Physicians, Appraisers, Veterinarians and Mechanics.

Stay healthy. Remember we are here to help at JustAnswer.

My best wishes for the holiday season and a happy and healthy New Year

Tips are never required but always appreciated.

David

Customer
Thank you kindly
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David, Expert

It is always my special pleasure to be of assistance. David

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