I recently bought a hybrid car, I've decided to cancel the deal on grounds that I wasn't given information on how a

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Customer: I recently bought a hybrid car, I've decided to cancel the deal on grounds that I wasn't given information on how a hybrid worked
JA: What state are you in? And is a local attorney or other consumer protection advocate helping with this?
Customer: No
JA: Have you contacted the seller or manufacturer?
Customer: Yes, I bought it on the 28/12/2022
JA: Is there anything else the Lawyer should know before I connect you? Rest assured that they'll be able to help you.
Customer: My daughter sent them a email on wanting to cancel the agreement before the 5 days is up because they wouldn't do anything today 30/12/2022
Answered by Chris The Lawyer in 16 mins 5 months ago
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Chris The Lawyer
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Chris The Lawyer, Expert

Hi My name is ***** ***** I am a New Zealand lawyer based in Wellington with more than 42 years of experience. I am here to help with your questions.
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Chris The Lawyer, Expert

If you have bought the car with finance, you can  cancel the contract under the  Credit Contracts and Consumer Finance Act 2003 provided you have done so promptly. If you did not use finance, then it may be more difficult to cancel unless you can show misrepresentation under the Consumer Guarantees Act, in that it cannot do something promised. I am not sure misunderstanding how a hybrid car works, is enough however.

Customer
You mean can I do something I paid cash
Customer
Can I ring you about 5pm I would have finished work then
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Chris The Lawyer, Expert

If you paid cash it would be more difficult as if the car is otherwise in good condition and fit for purpose, then you do not have the right to cancel the contract

Customer
in other words your saying I've got no show of a refund
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Chris The Lawyer, Expert

There is no right to cancel a contract unless there is a substantial breach. You can cancel a credit contract like a hire purchase loan, but not a straight purchase like yours

Customer
It's just that when my daughter and I went back to the dealership, earlier, we spoke to another agent which told us how to maintain a hybrid car, which it could cost alot more than an petrol or diesel car
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Chris The Lawyer, Expert

I cannot comment on the accuracy of that statement, but if you are a member of AA you could contact them and ask if this is true. If it was an important issue when you bought the car, as to the cost of maintenance, that could be an issue, but it would need to have been something which was foremost in your mind when you bought the car

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Chris The Lawyer, Expert

At least one motoring driver says no

Lower maintenance costs

There is a common misconception that hybrids are more expensive to maintain and repair. However, in reality, they require less maintenance than traditional cars. With a greater reliance on the electric motor, the internal engine experiences less wear and tear and may allow you to have longer periods between oil changes. And thanks to regenerative braking, the brake pads experience less friction and heat, extending their lifespan .

https://www.inghamdriven.nz/news/1/3309/why-you-should-switch-to-a-hybrid-vehicle-this-year/

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Chris The Lawyer, Expert

I am not a car expert but looked this up as I was interested to see if this was correct

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Chris The Lawyer, Expert

I hope this has been useful, and feel free to answer new questions

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