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Jessica
Consultant
Chris The Lawyer, Expert
Chris The Lawyer, Expert
The second unit should not have failed. You have rights under the Consumer Guarantees Act which are stronger than the product guarantee, and that means you have the right to require repair or replacement. You should tell the retailer that under the CGA they must repair or replace-the until has not had an expected life and the failure of the first unit is irrelevant
Chris The Lawyer, Expert
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