Ellen, I have bought the car from the dealership registered NZ dealer. For about one month ago. However after a day I

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Customer: Hi Ellen, I have bought the car from the dealership registered NZ dealer. For about one month ago.
JA: Have you contacted the seller or manufacturer?
Customer: However after a day I bought that car engine oil was dripping on the floor and there were few other problems I have mentioned
JA: Anything else you want the Lawyer to know before I connect you?
Customer: So it went to repair shop it took around three weeks to get repaired and today I just got the car soon as I arrived home there was coolant leak dripping on the floor and engine oil was still leaking
Answered by Chris The Lawyer in 23 mins 2 years ago
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Chris The Lawyer
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Chris The Lawyer, Expert

Hi
I am a New Zealand lawyer based in Wellington and will help you with your question today. Please give me a minute to read the question

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Chris The Lawyer, Expert

You should get an independent report from another mechanic about the defects, and then under the Consumer Guarantees Act you can decide if this is a substantial problem, and ask for a refund and return the car. If the dealer refuses you can bring a claim in the Motor Vehicle Disputes Tribunal, where you do not need a lawyer, and the Tribunal can order a refund and or repairs to get the car up to standard

Customer
Do I have to pay for my self if I get the independent report?
Car is undrivable because of coolant if pouring down.
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Chris The Lawyer, Expert

You will need to pay for the report but will be able to claim this from the dealer. The AA can often help with reports like this

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