I have bought an electric vehicle from a registered trader from Trade Me 3 months ago and it has now developed a fault

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Customer: Hello. I have bought an electric vehicle from a registered trader from Trade Me 3 months ago and it has now developed a fault that will cost half the value of the car to fix. I have made no attempt yet to ask the dealer for a refund or for payment of the repair but would like to know where I stand legaly. Thanks.
JA: What state are you in? It matters because laws vary by location.
Customer: I live in Dunedin Otago but the trader is in Masterton north island
JA: What steps have you taken so far?
Customer: When the vehicle wouldn't charge we took it to the local Mitsubishi service centre (its a mitsubishi miev)
JA: Anything else you want the Lawyer to know before I connect you?
Customer: I have nor reason to believe the trader will resist any obligations I just want to know what they are before I approch him.Thanks
Answered by Chris The Lawyer in 23 mins 2 years ago
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Chris The Lawyer
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Chris The Lawyer, Expert

Hi
I am a New Zealand lawyer based in Wellington and will help you with your question today. Please give me a minute to read the question

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Chris The Lawyer, Expert

When you buy a motor vehicle from a registered dealer you are protected by the Consumer Guarantees Act, which provides a statutory warranty that the goods/vehicle is fit for purpose. A major fault such as you describe would entitle you to either insist on repair or replacement of the vehicle. You have fairly strong rights under the act particularly if you have only had the car for three months. If the dealer is a licensed motor vehicle dealer, and doesn't cooperate, there is a specialist tribunal called the Motor Vehicle Dealers Tribunal where you can make a claim

Customer
Thank you. I have not approached the dealer yet with regards ***** ***** any obligations although he is aware of the fault. Is it relevant that I am in Dunedin and the trader dealership in Masterton?
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Chris The Lawyer, Expert

No, that should not have any effect on your claim

Customer
Ok. Thank you very much. I will talk with the dealer shortly and hopefully, come to a solution. If we lock horns and disagree with who or how the vehicle should be fixed do I contact you or 'Just Answer' in general?
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Chris The Lawyer, Expert

Contact me-I am the NZ lawyer on nearly all the time

Customer
Right oh thank you very much.
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Chris The Lawyer, Expert

Let me know if you have any further questions

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