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JA: Hi. How can I help?
Customer: I purchased a New vehicle in 2021, with 5yr guarantee/warrantee , vehicle has developed problems 3 months ago and how transpires that it needs a replacement gearbox , Im told it could take up to 4 months for the replacement gearbox to arrive.dealer has given me a vehicle for me to use but its not fit for purpose, what coarse of action is available to me in this situation. Thanks.
JA: What state are you in? It matters because laws vary by location.
Customer: Im in New Zealand, Blenheim, Marlborough
JA: Thanks for all these details. What steps have you taken so far?
Customer: Just been waiting,
JA: Is there anything else the Lawyer should know before I connect you? Rest assured that they'll be able to help you.
Customer: I dont think so

1.2.2023

Hi
JA: Hi. How can I help?
Customer: I've applied for a divorce last month jointly and want to get remarry
JA: What steps have you taken? Have you filed any papers in family court?
Customer: Yes
JA: Family law varies by state. What state are you in?
Customer: I'm in NZ
JA: Is there anything else the Lawyer should know before I connect you? Rest assured that they'll be able to help you.
Customer: I have a protection order on me and want to know if it stops me getting remarried

1.1.2023

I currently have a fourteen year who no longer wants to go and stay and his dads house we have an vebal agreement of 40 60 split.
JA: Who currently has legal custody?
Customer: no one
JA: Is there a child custody order in place?
Customer: no
JA: Is there anything else the Lawyer should know before I connect you? Rest assured that they'll be able to help you.
Customer: he is stating mental abuse and drug and alcohol use in the house

12.30.2022

We are managed service providers (cleaners) For Bachcare. A group of YOUNG people have rented one of the houses we look after. WE GOT A CALL FROM BACHCARE AT 10.08 SAYING THERE WAS A BIG PARTY AT THE HOUSE ASKING IF WE. COUD GO CHECK THE HOUSE OUT SO WE DID. THERE WAS NO PARTY NO NOISE, THEY WERE QUIET. THEY ADMIT THEY WERE A BIT NOISY EARLIER TONIGHT. WE GOT BACK TO BACHCARE TO REPORT THE SCENE AT 11PM. BACHCARE HAD ALREADY EVICTED THEM BECAUSE THE OWNER WAS RUNG AND SHE SAID SHE WANTED THEM OUT. BACHCARE RUNG THEM AT 9.55 AND TOLD THEM TO LEAVE, SO THEY DID. YOUNG & NAIVE. NO EVICTION NOTICE NOTHING, JUST TOLD TO LEAVE. THEY HAD BEEN DRINKING SO COULDN'T DRIVE. THEY WERE SITTINGB ON THE CURB OUTSIDE WITH NOWHERE TO GO WHEN WE SPOKE WITH THEM. CAN THEY BE EVICTED WITHOUT BEING GIVEN ANY PAPERWORK? LEGALLY BACHCARE DONT HAVE A CONTRACT WITH THEM THE OWNER DOES. THEY NOW HAVE NO WHERE TO STAY FOR THEIR HOLIDAY WHICH THEY HAVE PAID FOR FOR THE NEXT SIX DAYS. %700 PER NIGHT.
JA: Just to clarify, where is the house located? These laws can vary based on state.
Customer: MT MAUNGANUI
JA: What are the terms of the lease? Any issues related to maintenance or upkeep?
Customer: YOU MEAN DID THE RENTER HAVE A PROBLEM WITH UP KEEP? THEY HADN'T CAUSED ANY DAMAGE IF THATS WHAT YOU MEAN?
JA: Is there anything else the Lawyer should know before I connect you? Rest assured that they'll be able to help you.
Customer: NO THATS IT FOR NOW.

12.30.2022

I recently bought a hybrid car, I've decided to cancel the deal on grounds that I wasn't given information on how a hybrid worked
JA: What state are you in? And is a local attorney or other consumer protection advocate helping with this?
Customer: No
JA: Have you contacted the seller or manufacturer?
Customer: Yes, I bought it on the 28/12/2022
JA: Is there anything else the Lawyer should know before I connect you? Rest assured that they'll be able to help you.
Customer: My daughter sent them a email on wanting to cancel the agreement before the 5 days is up because they wouldn't do anything today 30/12/2022

12.30.2022

Hi, I have an employment law situation, is this something you can help with?
JA: Was this discussed with a manager or HR? Or with a lawyer?
Customer: It's been an ongoing situation that all levels of management at the dhb are aware of, I've been fighting with them for the last 3 years over this issue.
JA: Is the workplace "at will" or union? Is the job hourly or salaried?
Customer: The workplace is the Canterbury district health board, I'm a registered social worker in the psychiatric inpatient ward.
JA: Is there anything else the Lawyer should know before I connect you? Rest assured that they'll be able to help you.
Customer: I'm salaried

12.29.2022

I was a waitress, and my boss asked me two weeks ago to train a Japanese boy who can barely speaks English, I was being very patient to him, yet he told my boss that I was being impatient , my boss told everyone in the restaurant then told me to look after the boy like a mother, and didn’t say anything to the boy. But he knew very well how I trained the boy. I was humiliated and angry so I left the company without giving any notice period, we only talked to each other through email, and I don’t sign any contracts or arrangements except for applying for the tax code. Now my boss accepted my resignation but he said he needs to talk to his lawyer. I’m scared now
JA: Have you discussed this with a manager or HR? Or with a lawyer?
Customer: no its a small restaurant
JA: Are you an "at will" employee? Do you belong to a union?
Customer: What is an at will employee? No sorry I don’t belong to any union im an international student
JA: The Employment Lawyer will be able to walk you through that. Is there anything else the Lawyer should know before I connect you? Rest assured that they'll be able to help you.
Customer: no that’s all, thank you

12.25.2022

we have purchased a scrapeater which broke down just before its 2yr warranty & was subsequently replaced -now the replacement has failed but this time the suppliers say that it is now over 2 yrs & will not do anything further to help
JA: Because consumer protection law varies from place to place, can you tell me what state this is in?
Customer: canterbury nz
JA: Have you contacted the seller or manufacturer?
Customer: both
JA: Is there anything else the Lawyer should know before I connect you? Rest assured that they'll be able to help you.
Customer: i cant think of anything relevent

12.22.2022

hi there as a trustee of my mothers house can I put a probate on the house or can I put the house up for sale
JA: Estate laws vary by state. What state are you in?
Customer: im in nz
JA: What documents or supporting evidence do you have?
Customer: i have my mothers will and lawyer documentation to say I am a trustee
JA: Is there anything else the Lawyer should know before I connect you? Rest assured that they'll be able to help you.
Customer: can they help in nz?

12.21.2022

Hi, I and my wife is on a work visa currently. Our child of 5 yrs is on visitor visa. I want to go back to my home country India with my child but my wife don't want to. Can I take my child along with me.
JA: What steps have you taken? Have you filed any paperwork with the government?
Customer: Paperwork for what.
JA: The Immigration Lawyer will be able to walk you through that. Do you have precise dates? Or a rough time frame?
Customer: Anytime immediately
JA: Is there anything else the Lawyer should know before I connect you? Rest assured that they'll be able to help you.
Customer: We have got invitation few days back for submitting documents for residence visa. What can I do to go back to India immediately

12.21.2022

Wanting an Annulment due to Personality differences. No Third Party.
Im 31, He's 34.
April 2018-We met in Dubai.
Never been living together. No Children. No properties.
August 2019-Married at Seychelles (hoping to speed up our NZ application)
November 2019-He went to Philippines and I was left in Dubai til pandemic happened.
March 2022-Reunited & Currently staying in New Zealand. (No intimate contact since we reunited.)
JA: What steps have you taken? Have you filed any papers in family court?
Customer: No
JA: Have you talked to a lawyer about this yet?
Customer: No
JA: Is there anything else the Lawyer should know before I connect you? Rest assured that they'll be able to help you.
Customer: No

12.17.2022

Hi
JA: Hi. How can I help?
Customer: I hawe aew visa and I want to include family. I think I should add them in my visa app But I didnt caus I didnt know that. What to do now
JA: What state are you in? It matters because laws vary by location.
Customer: Slovenia
JA: How long have you been dealing with this issue? Where do things currently stand?
Customer: I get my visa yesterday. I need to support family now
JA: Is there anything else the Lawyer should know before I connect you? Rest assured that they'll be able to help you.
Customer: Nothing special

12.16.2022

I went for a rehearing for a tenancy tribunal but was denied today. they had the wrong phone number for me so I didn't get to speak during the hearing and the adjudicator believed everything that my landlord made up and has awarded him $1400 and terminated my tenancy
JA: Just to clarify, where is the property located? These laws can vary based on state.
Customer: Queenstown
JA: What are the terms of the lease? Any issues related to maintenance or upkeep?
Customer: No I actually won the case I brang my landlord for a tribunal hearing and won the case and was awarded $1400 and his case was dropped to get my tenancy terminated but we ran out of time at the court so didn't get to hear his other application so it went ahead afew weeks ago as a teleconference call but the courts had the wrong number for me and they believed the lies he made up and terminated my tenancy
JA: Is there anything else the Lawyer should know before I connect you? Rest assured that they'll be able to help you.
Customer: Just that my landlord has broke so many laws and actually broken into my house many times without notice but now this new adjudicator has took his side all because they believed all his lies because they didn't have the correct phone number for me

12.16.2022

My Dad has passed recently and we haven't been able to find a will, have tried calling local lawyers to no avail. What's next??
JA: Can you confirm which state you're in? It will help the Lawyer give you a specific answer since laws can vary by location.
Customer: Central Otago NZ
JA: What steps have you taken so far?
Customer: Calling around local lawyers, searching paperwork, phone and laptop.
JA: Is there anything else the Lawyer should know before I connect you? Rest assured that they'll be able to help you.
Customer: He owned a business so we're pretty sure he would have had something written down will wise

12.15.2022

I need a good lawyer to gain more access to my children and stop having to pay child support to my Ex. I want this money to go to my children not her pocket
JA: How old are your children? What state do they live in?
Customer: 12 & 14
JA: Is there an agreement for payment of child support?
Customer: yes and currently she gets 100% even know i have custdy every second weekend and hoildays
JA: Is there anything else the Lawyer should know before I connect you? Rest assured that they'll be able to help you.
Customer: I have recently arrived in country (6months), my boys want to live with me and i am making all the neccessary arrangement to facilitate making a good home for them

12.15.2022

My partner visa travel conditions expired 15 Dec 2020.
I’m USA 93 years old,
Mere, partner, good friends for 55 years, wife for more than 3 years, age 80,
French National with long time NZ permanent resident visa (since about 2000)both financially independent with real estate holdings, savings and pensionswe love to travelPer inz1162:
What should I do if my resident
visa has expired?If you intend to return to New Zealand as a
resident, you will need to make an application for
either a permanent resident visa or a second or
subsequent resident visa to regain your resident
status.Requirements for a permanent resident visa:
1. Requirements for a permanent resident visa1: no problem
2.You have tax residence status: no problem
3. Investment in New Zealand: I can deposit NZ$1,000,000 in a bank savings account if required.
4. Business in New Zealand: obviously I do not want to start a business at age 93!
5. Established base in New Zealand: no problemSo how to travel internationally and keep my resident visa?Telephone:
John Mobile: +64(###) ###-####Mere Mobile: +64###-##-####
Home: +64 78668478
JA: What steps have you taken? Have you filed any paperwork with the government?
Customer: no
JA: Do you have precise dates? Or a rough time frame?
Customer: no
JA: Is there anything else the Lawyer should know before I connect you? Rest assured that they'll be able to help you.
Customer: no

12.15.2022

Greetings from Ashburton. My question arises from the very recent Ombudsman's report on the MIQ system. My wife (a severely disabled person) and I left Lebanon in June last year after living there for 17 years (I was at the American Uni of Beirut) but we couldn't get back because of the MIQ system so we went to Turkey. My wife's sister, a retired registered nurse and midwife, applied for special consideration for my wife, supporting her claim with medical records I had sent, but that was denied. We finally made it back last December. The Ombudsman specially mentioned the 'unreasonableness' if MBIE in the case of disabled people. I would like to claim compensation from MBIE for those unnecessary 6 months in Turkey. We are not receiving Super because of the 5-year rule so I can't afford the usual legal fees. Any advice would be welcome. BTW do NZ lawyers take on jobs on a contingency basis - no win, no fee? Regards
JA: Have you talked to a New Zealand lawyer about this?
Customer: No, that's why I am dropping you a line.
JA: What steps have you taken so far?
Customer: None. The Ombudsman's report only came out very recently. I do have an appointment with the MP for this region tomorrow (she is a Labour MP).
JA: Is there anything else the Lawyer should know before I connect you? Rest assured that they'll be able to help you.
Customer: We are a senior couple (68 and 66). My wife is a NZer by birth and I am by naturalisation in 1972. We have been out of NZ most of the past 43 years having loved in Papua New Guinea, Botswana and Lebanon but I mam now retired. My wife suffered major brain damage as a baby in 1956. She is unable to read and write or use ICT.

12.13.2022

Hello,i breached a protection order and as a result was arrested and held in custody for 24hours,released on the Sunday evening to find accomodation elsewhere until the protection order had expired.i will attend court for this on Monday morning to address this matter.May i ask you for any advice you could share with me before i address this issue?
JA: Is there ongoing abuse or harassment? How recent?
Customer: I have a stormy relationship to which i am ashamed to say that i have hurt my partner on 3 occasions,i am involved in the Manup program and have been active in this during my relationship.
JA: Were the police called? Was there an arrest for violating the protective order?
Customer: Yes i was arrested for violating that order
JA: Is there anything else the Lawyer should know before I connect you? Rest assured that they'll be able to help you.
Customer: Thats about all i can share for now.I am also pursuing help in the Dove program for my violent outbursts,however,because of this busy time of year an assessment is not avaliable unto the new year.I have been in contact with Peter from Napier who is communicating with Mark here in Waipukurau in reference to my situation.I live in Waipukurau with my partner

12.9.2022

A vehicle registered in our name has been sold without our written consent ($43k). It was driven from Nelson to Christchurch with only a COF (not road legal) and the seller is refusing to pass on the funds until they are ready. There is an outstanding loan taken out to purchase the truck last year. is there anything we can do about this?
JA: Some laws are different depending where you are, so could you clarify what state you're in?
Customer: Apologies, I searched for Law Advice in New Zealand. You are in the States?
JA: Have you tried anything so far that has helped or clarified the issue?
Customer: Yes. Phone conversations and emails.
JA: Is there anything else the Lawyer should know before I connect you? Rest assured that they'll be able to help you.
Customer: The person who sold the vehicle is part of a small business that lasted less than 12months. Came into the business with zero money. 3 directors in the business. Myself (20%), my son (40%) and the third person (40%). All funding for the start up of the business was given in good faith. The third person has bad credit and is paying off debt to a debt collection agency.

12.8.2022

Hi my question is to do with newplymouth council putting in water meters, now if the main supply is on my side of the driveway, do they need to ask like a verbal contract to have it placed on the outside of the driveway and then the water meter put in? I'm confused on why they wouldn't put it in where it already is, if I have no option to decline the water meter?
JA: Where is this occurring? I only ask because laws can vary by state.
Customer: NewPlymouth 4312
JA: What steps have you taken so far?
Customer: I haven't taken no steps because everywhere I have read just states that new main supply if on your side driveway will be placed on the outside of driveway with new meters.
JA: Is there anything else the Lawyer should know before I connect you? Rest assured that they'll be able to help you.
Customer: Yes the main supply is leaking, I called plumber to fix it and he advised me it's on council side, so council is fixing it but placing it on otherwise of the driveway, and this is where it got me thinking. I couldn't understand why they wouldn't fix it where it already is. Now newplymouth is in process to get water meters put in, which not everyone is happy about. And if I say no fix it where it is, they might not fix it.?
JA: Chat is completed
Customer: I don't know just thought I could understand where they are coming from, if I have rights and they are just trying to blind me with taken my rights away by putting it back on there side of the driveway.
JA: Anything else we should know to help you?
Customer: 👍
JA: OK. Got it. I'm sending you to a secure page to join JustAnswer. While you're filling out that form, I'll tell the Expert about your situation and then connect you two.

12.7.2022

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