I had a very unfortunate incident the customer service professionals of Synchrony Bank Card service. My wife has a

Welcome to JustAnswer.com. My name is Alex.

I will be happy to help you find an answer to your question for educational purposes only.

I am a licensed attorney and JustAnswer.com legal professional with over 10 years of successful active legal practice experience in various areas of the law and I do have very extensive legal education, training and expertise, including Juris Doctorate and Master degree in International Business.

If I do not respond to you immediately, please be patient, as it means that I am typing up a response and/or researching some information related to the answer to your question

I am sorry to hear about this unfortunate situation.

Did you and / or your wife suffer any direct financial damages as the result of any wrongful actions by the bank employee(s)?

Can you please provide me with more details about the situation in question?

Thanks.

Thank you for your follow up.

Unfortunately, if there were no financial damages, then the only option would be for the credit card customers to complaint to the bank about poor customer service, but no other legal action would be feasible.

Thank you and I wish you the best of luck and please let me know if you have any related follow up questions.

Please note that a Bonus is always appreciated but is not required.

I hope I have fully answered your question.

If you have any new additional questions, you can ask me directly by posting your new question in a new separate post.

Please make sure that you type “For Alex J. Esq. only” in the beginning of the new question post to ensure that the question is directed to me.

Although I am unable to always give good news to JustAnswer.com customers, I always try to provide accurate and correct information in all of my answer and do my best to simplify things for people to understand.

Thank you very much and I wish you the best of luck!