79040 Satisfied customers
Expert in: Family Law, Legal, Estate Law, Real Estate Law, Criminal Law, Employment Law, Business Law, Consumer Protection Law, Bankruptcy Law, Traffic Law, Personal Injury Law.
79040 Satisfied customers
Jessica
Consultant
John Melis, Expert
Hi! My name is***** a solicitor in Australia, and I’m happy to help you.
I suggest you issue written correspondence to the company explaining the problem and request a response within 72 hours.
Once a company receives a written response, it will act quickly.
Many people around Australia are having the same issue.
You can issue the complaint on the company's website. You may also send correspondence by Express Post to the head office.
If no reply is received, then commence proceedings in the local tribunal.
You can sue for compensation.
You do not need a lawyer to apply with the tribunal, and you can run the case yourself.
Have I answered your question? If any part of my response is unclear, please let me know. It’s my goal to deliver excellent service, so please let me know if there is anything more I can do. Thank you for using our site.
John Melis, Expert
I appreciate your patience as we’ve gone through all of this. If I missed something or you’ve got additional questions, let me know. Otherwise, have an excellent rest of your week.