I am having a problem with my tenancy ledger. NSW. No they have sent me too many arrears emails regarding water even

Expert's Assistant chat
Customer: i am having a problem with my tenancy ledger
JA: What state is the property located in? And has anyone consulted a local attorney about this?
Customer: NSW
JA: What are the terms of the lease? Any issues related to maintenance or upkeep?
Customer: No they have sent me too many arrears emails regarding water even though every rental payment was sent before the due date
JA: Anything else you want the Lawyer to know before I connect you?
Customer: How can a realestate company send so many rental arrears emails over water usage. when it's not actually a rental arrear
Answered by John Melis in 17 mins 1 year ago
imglogo
John Melis
10+ years of experience
logo

71942 Satisfied customers

Expert in: Family Law, Legal, Estate Law, Real Estate Law, Criminal Law, Employment Law, Business Law, Consumer Protection Law, Bankruptcy Law, Traffic Law, Personal Injury Law.

logoBack
logologo
John Melis
logo
logo
71942 Satisfied customers
logo
10+ years of experience
imglogo
John Melis
10+ years of experience
logo

71942 Satisfied customers

Jessica

Jessica

Consultant

31,131 Satisfied customers

Pearl avatar
Lawyer's, Assistant
116 Lawyers are online right now.
img

John Melis, Expert

Hi, I’m John Melis, solicitor, and I am in Australia. I want to thank you for taking the time to speak with me today. Your question means a lot to me. If I were in your position, I would feel just as you do. If I understand you correctly I suggest the following:

​The New South Wales Civil Administrative Tribunal “NCAT” is perfect for meditating disputes. It forces the parties to come together to discuss the issues involved.

Before raising a claim in NCAT, you should file for mediation at Fair Trading. If the matter does not settle at Fair Trading, then obtain a certificate that mediation failed, and commence an action at NCAT.

In most cases at mediation, the matter will settle.

Your case is civil.

You will be the applicant. The other party is the respondent.

The document you file in the tribunal is the points of claim. This correspondence needs careful preparation. I recommend you download the application first and complete the same. Then upload as required to commence the lawsuit.

Draft the complaint in a chronological order detailing the issue and what action you have taken to try and rectify the matter.

The alternative is to apply to the local court. In court, you may recover your legal fees.

The following link will assist you further. http://www.ncat.nsw.gov.au

There are various help menus on the website that will assist you in finalising the application.

Make sure you have all your evidence for the case.

Once you lodge your application, you will receive notice from the tribunal with the next steps to follow.

​I thank you kindly for reaching out today.

I appreciate your assistance with a rating of five stars, as this helps me support the community.

If there is anything else, big or small, that I can help you with today, please let me know?

Customer
HI John, thanks foryour answer but I felt it was a bit generalised. I am asking specifically if a rental agency is wrong to send a rental arrears email before the rent is due. How can I have arrears when it is not even the due date ?
img

John Melis, Expert

the real estate agent is wrong.
Customer
Do you know if the realestate agent can change the ledger and how can I let them know that I will look at legal action if it is not rectified ?
Customer
Or is a ledger something that is a footprint which cannot be changed
img

John Melis, Expert

The ledger of account should not be adjusted unless there was an error, which must be informed to the relevant parties.
Customer
Sorry to bother but I just wanted to know if I have a case here to have the ledger fixed. I got many emails like this for example they sent me an email on 20th saying your rent is overdue and you are paid until the 16/10 , but the next rent which covers the fortnight of 16/10 is actually due on 23/10 so how can Me rent be overdue ?
Customer
They didn’t even wait till 23rd to say your rent is overdue
img

John Melis, Expert

On the information, you provided you have a case. I invite you to consider following the information I provided in my first post.
Customer
Thank you
img

John Melis, Expert

I thank you for reaching out today, and I look forward to hearing from you soon.
Ask a lawyer and get your legal questions answered.
See all Legal Questions
img
How it works
logoAsk for help, 24/7
Ask for help, 24/7
Members enjoy round-the-clock access to 12,000+ verified Experts, including doctors, lawyers, tech support, mechanics, vets, home repair pros, more.
logoExpert will respond in minutes
Expert will respond in minutes
After you reach out, we match you with an Expert who specializes in your situation. Talk, text, chat, whichever you prefer.
logoSave time & money
Save time & money
No scheduling hassles, missing time from work, or expensive consults.
A JustAnswer membership can save you significant time and money each month.
img
logo 593 Verified lawyers, 10+ years of experience
DISCLAIMER: Answers from Experts on Askalawyeroncall.com are not substitutes for the advice of an attorney. Askalawyeroncall.com is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response as proposing specific action or addressing your specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances should be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on any information received from an Expert, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains. The responses above are from independent, freelance Experts, who are not employed by Askalawyeroncall.com . The site and services are provided “as is”. To view the verified credentials of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service.
Explore law categories
Powered by JustAnswer