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Jessica
Consultant
Guillermo Senmartin, Expert
This is a complicated situation because of COVID. Even before COVID it was difficult to get any Infopass appointment and even if one could get the Infopass, it didn't mean they would get the I-551. But yes, that's pretty much the way to get it, get an Infopass appointment. Should you wait until he gets the receipt? Yes, but that could take months. Try to make it before if you can. The receipt may even bring a sticker that could be placed on the green card:
USCIS to Replace Sticker That Extends Validity of Green Cards | USCIS
Let me know if you need anything else, it was a pleasure to work with you.
Guillermo Senmartin, Expert
I understand that, but if he's in a hurry, the options are limited. Sorry. And yes, he is still a U.S. Lawful Permanent Resident even with an expired card, so no one is going to try to deport him. The issue is that to other agencies, to other private entities, he cannot prove it with an expired card.
Guillermo Senmartin, Expert
They may or they may not. It's not like he has much choice if he is in a hurry. Sorry.