I am a beneficiary on my brother’s retirement account. Also a older brother a 50/50 split of funds. He received his

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Customer: I am a beneficiary on my brother’s retirement account. Also a older brother a 50/50 split of funds. He received his payout 7 days after creating account. I created account and it’s almost 2 months after as paper check sent but was returned. They said there waiting on operations to update them. Why were they able to process first one so fast but can’t direct deposit my funds now? Am frustrated and need this money as out of work due to having to go back and forth from Ca to Nv to handle issues with estate. Can you help?
JA: Have you talked to a lawyer about this?
Customer: No not yet am going to wait until end of this month.
JA: What steps have you taken so far?
Customer: Just keep calling them two three times a week asking for updates. Asked why I was not notified of check return, as had to call treasury to find that out as they also gave me check number. A new excuse every time. It’s in the queue, there’s a back log, waiting to here from operations.
JA: Is there anything else the Lawyer should know before I connect you? Rest assured that they'll be able to help you.
Customer: How much will it cost?
Answered by RayAnswers in 6 mins 2 months ago
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RayAnswers, Expert

Hello ! Thanks for using JustAnswer. My name is ***** ***** I am an attorney for more than 35 years ready to answer your questions with top-quality service. Just a few quick notes before we get started: I’m sorry to hear you are having these problems with your legal issue. I know that can be frustrating. But we can get this resolved quickly; There may be a slight delay in my responses. Your patience is greatly appreciated. The information provided is general information, no attorney client privilege exists.


Clarifying Question: What to do here?

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RayAnswers, Expert

You can file a complaint herehttps://hal.nv.gov/form/FID_ADA_Forms/Complaint_Form

And herehttps://ag.nv.gov/Complaints/File_Complaint/

I would try local Nevada tv stations, see if you can get them on this and some bad publicity. I am so sorry that you are dealing with this. Try all of this and hope it helps. 


Does this clarify the situation, thanks?

Customer
Just need help speeding up the process if possible. As it is a Government Agency which is one of the problem. And need to find out cost before moving forward.
Customer
They aren’t in Nevada but yes I can definitely find out the headquarters and start on that. Thank You
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RayAnswers, Expert

Every state has these state agencies that regulate and take complaints. They can have license sanctioned.

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RayAnswers, Expert

Thank you for trusting JustAnswer with your question. If you have any additional concerns, or need me to clarify anything, please let me know. I am happy to help. My name is ***** ***** this site.. Once you log back in, you can go to the “My Questions” page, and you’ll see our conversation. There, you will have a chance to “RequestCustomer. Type in your question, and it comes to me. There are just a few other things I’d like you to know before we wrap up: and save me as a favorite if you would like. Tips are never required, but always appreciated! Tell your friends about justanswer.com! God bless you and the best here.

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