I bought a new fifthwheel r v from camping world. The first time I used it the control panel that controls everything

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Customer: I bought a new fifthwheel r v from camping world . The first time I used it the control panel that controls everything quit working I took it to camping world for repairs it has been there four months and still not repaired . I ask for my money back several times and was told it doesn't work that way ,after spending my money on something that doesn't work I don't have what I bought and I don't have my money . I missed a whole camping season
JA: Where is this occurring? I only ask because laws can vary by state.
Customer: Alabama
JA: What steps have you taken so far?
Customer: Calling camping world weekly ,called the factory ,called the panel manufacturer
JA: Is there anything else the Lawyer should know before I connect you? Rest assured that they'll be able to help you.
Customer: Don't know I never had to do anything like this
Answered by Infolawyer in 1 min 2 months ago
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Jessica

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Infolawyer, Expert

Hello and welcome to Justanswer! My name is ***** ***** I am a licensed lawyer with over 18 years of experience. I am reviewing your question now and will get back to you momentarily. Thank you for your patience.

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Infolawyer, Expert

How are you doing today? I am very sorry you are experiencing this problem. I understand that you are seeking options?

Customer
It's very frustrating to buy something and not be able to use it
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Infolawyer, Expert

What have you attempted so far?

Customer
What do I need to do
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Infolawyer, Expert

Is there anything else that you would like me to consider before I provide an answer to your question?
Customer
No
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Infolawyer, Expert

Thanks for that information. I am finishing up your answer and will be getting it to you very shortly.

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Infolawyer, Expert

Your answer is ready and you can read it below! After you review it please let me know if the answer is clear and if you have any follow up questions for me. I will be happy to answer them!

I would begin with a final written demand with deadline and threat of lawsuit. This can help bring about a settlement, show the court good faith, and build a record.

Notify your credit card that you want to contest the charge. This is called a chargeback. The card company will remove the charge on basis of fraud and non delivery.

You can proceed with a lawyer as well.  It helps to prepare your case with a good narrative or story of what happened. This helps focus the presentation of the facts and arguments. It is often useful to have a chronological timeline of events with facts and back up evidence (e.g. e-mails, texts, photos, witnesses)

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Infolawyer, Expert

Have I answered your question to your satisfaction today or do you need any clarification? Kindly let me know, thank you.

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Infolawyer, Expert

I hope everything works out well! You can reach me more easily in the future with other questions by simply adding me as a favorite expert.

You can do that through the “My Questions” page if you choose to rate our interaction. Thank you for choosing Justanswer for your questions! I wish you all the best! Daniel

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