Can I sue Google and and mobile game for banning me for getting refund for them not delivering items and refusing refund

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Customer: Can I sue Google and and mobile game for banning me for getting refund for them not delivering items and refusing refund of every penny sent
JA: The Lawyer can help you determine if you have a case. Where are you located? These laws vary by state.
Customer: Texas
JA: Is there anything else the Lawyer should know before I connect you? Rest assured that they'll be able to help you.
Customer: No
Answered by James Daloisio in 3 mins 2 months ago
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James Daloisio
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James Daloisio, Expert

Hello! Thanks for using JustAnswer. My name is ***** ***** I will be the expert ready to answer your questions to the best of my ability and with top-quality service.

Customer
Thank you
Customer
No thank you on call
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James Daloisio, Expert

Hi, my name is ***** ***** welcome to Just Answer.

You can't sue them for banning you. It's in their user agreement that they can ban anyone they want and would not be liable.

If items were ordered and paid for, but not delivered, then you may file a claim. They assume the risk of loss until the merchandise is in your possession.

Customer
But isn't it technically stealing even virtually if I have spent over 10k usd and they ban me for a refund for not delivering rest of items are technically owned and paid for
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James Daloisio, Expert

"Stealing" requires a certain mental state that is not usually present in these situations. The person must have the intent to steal.

Customer
items I bout on game no longer available are just a loss?
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James Daloisio, Expert

You can make a claim with Google as it was their game. You may get a partial reimbursement.

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James Daloisio, Expert

Thanks for visiting Just Answer and have a great weekend.
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