I received a package today. I was walking up to my building, the postal truck was outside, I HEARD the package drop up

Hello. My company name is DaveLegaleze. I am an attorney with 53 years of experience and am anxious to help you with the issues that bring you to JustAnswer. I've helped thousands of customers. Consider me your friend helping you with a legal problem.

I am very sorry to hear that you are experiencing these issues, but appreciate you reaching out to us for assistance. I will do my best to help you.

JustAnswer provides legal information but we cannot act as your attorney.

I help multiple customers so please be patient. It is my pleasure to offer help to you.

I am reviewing your question now.

Thank you for allowing me the opportunity to help with this matter.

I understand that you heard the postal carrier drop your delivery onto the concrete, saw that the package was physically damaged, and all while the package was obviously marked as "fragile".
You want to file a Complaint against this particular person as well as the company.
You certainly have a right to, and should file a Complaint with the postal company and ask that the particular agent who delivered to your apartment on that particular day and hour, be brought up on charges.
People have to learn to respect the property of others.

As well a person should carry out his responsibilities with care and appropriate concern for the property of others.
You deserve your property replaced or the replacement value as well as an apology from the postal service man or, at the very least, an explanation of what punishment was meted out to that delivery person.
With what else can I help.

Be sure that you have the name of every person with whom you deal so that you can follow up. Otherwise they are going to listen to you for a few minutes and then forget you ever existed.

How else can I help.

Since I have not heard from you I will assume that, at least for the time being, you are satisfied that we have discussed the matter fully and there is nothing more to be done. As you know, you can always get back in touch with me whenever a legal issue arises. I look forward to hearing from you whenever you need my help. If the information provided isn’t what you were looking for, please respond and we can continue to troubleshoot until we find the right answer.

Thank you again for visiting JustAnswer

It has been my pleasure to help you. Keep me updated on your case.

If you still have more questions about this issue, I would be happy to continue to assist you. If you need more clarification or if something doesn’t make sense, please let me know and I will try to clarify it for you.

If you would like to ask me another question in the future, you can add me as a favorite Expert, DaveLegaleze. You'll have the option to do that on your "My Questions" page if you choose to rate our interaction.

Thank you for trusting me to answer your question. I hope this site has been helpful. We believe in providing affordable legal information. You may decide that you need to pursue these issues with a local, personal attorney.

You should continue a membership with this site for information in Legal and other topics where a Professional will help you.

Stay healthy. Remember we are here to help at JustAnswer.

David