I’ve lived in my current apartment for exactly 1 year. Among many other issues, the ceiling in the bathroom constantly

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Customer: I’ve lived in my current apartment for exactly 1 year. Among many other issues, the ceiling in the bathroom constantly leaks and is caving in and has effected my being able to even use the bathroom properly… I deducted $100 from my rent payment this month to cover my expenses related to this and now am being threatened with eviction if I don’t pay that $100. What should I do?
JA: Have there been any other issues with the property during the course of this lease?
Customer: lots
JA: What are the terms of the lease? Any issues related to maintenance or upkeep?
Customer: the landlord doesn’t fix anything … he won’t even answer my text messages. The lease was only for 6 months despite my request for a 1 year lease so it’s been month to month since august
JA: Is there anything else the Lawyer should know before I connect you? Rest assured that they'll be able to help you.
Customer: well there is certainly lots of issues with the apartment, one of the main ones is the fact there is no fire escape or ventilation.. we’ve had other issues with plumbing and lack of proper smoke alarms/extinguisher. And my landlords very rude and combative attitude towards me since day 1
Answered by Joey in 5 mins 10 months ago
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Joey
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Joey, Expert

Hi and thank you for using JustAnswer. My name is ***** ***** I will be assisting you with your question.

I am licensed Canadian lawyer, and this conversation is for informational purposes only. I kindly ask for your patience as some questions take longer to answer and I may have to do legal research. I may be away from my desk from time to time, but rest assured I will always return back as soon as possible. If at any point during our conversation you don’t understand something, please let me know so I can clarify.

Which province are you located in?

Customer
Ontario
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Joey, Expert

Good morning - sorry to hear about the situation. Your landlord has an ongoing responsibility to maintain the property and ensure it is in habitable condition. You should first write to your landlord and outline maintenance issues. If they refuse to take action, you can bring an application against them at the tenancy board. The board can order them to fix it, provide you with monetary compensation or to end the lease early (if you want).  Here is a link for the forms to bring an application at the landlord tenant board: https://tribunalsontario.ca/ltb/forms/ If you have questions about the forms, you can call the landlord tenant board at 1-***-***-****

Does that help as a starting point?

Customer
I've already done that on multiple occasions to which I was met with combative/rude demeanour and was called a very inappropriate name. I was threatened with eviction at that time as well. He would only provide my roommate and I with a 6 month lease despite my asking for a year lease, so it's been monthly since august. So I don't think ending the lease would be an issue but I just don't think he should be able to treat tenants this way and for this long. So the only thing I haven't done is file a complaint with the board
Customer
This has been ongoing for a year now, I moved in last March. And the problems started immediately, specifically the leaking/caving in ceiling has been an issue since the first month
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Joey, Expert

I’m sorry to hear that this happened. Your next step is to commence an application with the tenancy board.

Did you have any additional questions about this issue?

Customer
What will I need to provide along with the application?
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Joey, Expert

You would complete the application and prepare your evidence: text messages, letters pictures, videos and anything else to prove your case.

Customer
Okay I have that.. does the application cost money to submit?
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Joey, Expert

Yes, here is a link to the fees: https://tribunalsontario.ca/ltb/filing-and-fees/

Customer
What if I do not have my landlords address to provide in the application?
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Joey, Expert

You would need to serve them with the application so that they are aware of it and can respond. You should ask the landlord for their address.

Customer
He won't give me that information, he doesn't even answer my calls or text
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Joey, Expert

You can ask the board for permission to serve him by text.

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Joey, Expert

Did you have any additional questions about this issue?

Customer
No thank you for your help
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Joey, Expert

Thank you for using JustAnswer. I wish you the best of luck. If you have any follow up questions about this matter, please do not hesitate to reach out to me.

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