My friend is staying in a Homestay with a family. Here room is in the basement. Last week she had to use the bathroom

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Hi,, sorry to hear about this situation.  What province are you in?

She can certainly bring a claim against the landlords for personal injury but it won't happen quickly enough to resolve the issue of her getting to school.  While she's here I suggest she make her way to a personal injury lawyer.  Is she willing to come back to pursue a personal injury lawsuit?

Yes you can bring claims up to $35K in BC in small claims court.  I suggest she try and move if she is going to sue them soon because if she is sharing a kitchen/bathroom with the landlord she is not protected by landlord tenant legislation and they can throw her out with little notice.

I have to go offline for an appointment.  If you have follow up questions please continue to post them and I will answer on my return.

As I mentioned, if you have follow up questions please continue to post them and I will answer them.  If I don't get a post I assume the customer has no more questions.