I have a business in surrey BC. One unhappy customer started to leave bad reviews on my Facebook page, which I actually

Hello and Welcome to JustAnswer. My name is***** will be working on your question today and I am looking forward to our conversation.

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I am sorry to hear of this difficult situation.

Do you know who she is?

You can have a lawyer send her a letter demanding that she cease and desist defaming you and provide you with a written retraction.

The letter could tell her that if she fails to comply you will sue her. You would sue her for an order requiring that she stop this defamation and harassment and also for damages to your reputation.

What you can do to find a lawyer is one of the following things.

You can contact the BC Branch of the Canadian Bar Association and use their Lawyer Referral Service. You will be given the name of a lawyer and can consult with the lawyer and the first half hour will be $25.

The number is:

***-***-**** or 1.***-***-****.

Or you can check on a site called lexpert. This is a legal directory of leading lawyers and law firms throughout Canada and is well-respected by the legal community.

Here's the link to their website:

http://www.lexpert.ca/directory/find-lawyers-or-law-firms/

Does that help as a starting point?

Great.

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Anytime.