I have a question regarding a rental deposit dispute. I ‘d like to get some legal advice. I am in BC canada. Due to the

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Customer: Hello, I have a question regarding a rental deposit dispute. I ‘d like to get some legal advice.
JA: What state are you in? It matters because laws vary by location.
Customer: I am in BC canada.
JA: What steps have you taken so far?
Customer: Due to the damage, I did door repair, and floor replacement estimate. It has been 4 months already.
JA: Anything else you want the Lawyer to know before I connect you?
Customer: I am not sure how to handle this case properly. The tenant is also seeking legal advice.
Answered by Debra in 1 hour 2 years ago
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Debra
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Debra
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Debra
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Jessica

Jessica

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Debra, Expert

Hello! My name is Debra (formerly known as Legal Ease). Thank you for your question. I'm reviewing it now, and will post back again shortly.

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Debra, Expert

I am sorry to hear of this difficult situation.

Did you a walk through inspection when they moved in and when they moved out?

Is the cost of the damage more than what you have from them?

Customer
Hi Debra, yes I had an inspection when they moved in and moved out.
The cost of damage is less than the deposit.
Customer
6 tiles had cracked when we had move out inspection. But actually it was 10 tiles I found out later on.
Customer
I may have no choice except to replace the whole floor. I am not sure what percentage to claim.
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Debra, Expert

If the whole floor has to be replaced because they damaged 10 tiles and you cannot otherwise match them them they are liable for the full floor.

So provide a detailed receipt and give them back what is left over.

Does that make sense?

Please feel free to post back with any follow-up questions you may have. If you don't have any then I hope I have earned a 5 star rating but if you don't feel that I have please don't hesitate to reply back and let me know what more I can do to assist you. Finally, please know that even after you rate me I will be here for you and you can ask follow-up questions if you think of them later on at no further charge of course.

Customer
Thank you for your advice Debra. Unfortunately I could not find any matching tiles. The deposit can cover 10 tiles but whole floor is 12 times more.
What I have is the estimate from repair company, it is a difficult time to do repair work due to covid-19 at this moment. So I just send them the estimate and wait for their payment right?
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Debra, Expert

That makes sense and if they don't pay you would sue them.

Customer
I see. Thank you Debra. Have a good night!
Customer
I rated 5 star!
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Debra, Expert

Thanks!

Customer
Hi Debra, I had one pre-existing cracked tile in the past. The tenant saying they are only responsible for 4 tiles based on the moving out inspection.
Customer
I double checked the moving out inspection report, it was 4 Brocken tiles on paper. I will go there this weekend to recount the total cracked tiles again just to make sure.
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Debra, Expert

Let me know what you find.

Customer
Ok I will.
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Debra, Expert

Have a good night.

Customer
You too thank you!
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Debra, Expert

Thanks

Customer
Hi Debra, I wonder if you have received my messages?
Customer
I got court order to double security deposit plus application fee, total 2800$ to tenants.
Customer
I sent out the repair invoices and estimate to tenants yesterday.
Customer
Can I appeal to this court order or do cross dispute application? Or I need to pay them Now?
Customer
The actual repair cost plus floor replacement estimate is over 10000$, and I will get another floor replacement estimate which is more resonable priced.
Customer
The tenant only agree to pay for 4 tiles that are on inspection report, while the actual cracked tiles are 10.
Customer
There were 1 - 2 cracked tiles before they moved in. The building is 16 years old. No matching tiles can be found. What is my responsibility and their responsibility for this floor replacement?
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Debra, Expert

I didn't receive any other message on this account but I believe that I did reply to you if you started a new post on a new account. Please go there.

I am sorry to hear this.

Customer
Hi Debra, the messages I texted to you on phone does not show here. The messages I sent via link are all here. Please advise me what I should do at this moment.
Customer
I missed 15 days deadline to file the dispute application as I did not realize that is big case.
Customer
Sorry I replied online last night , if you could review it? Thank you.
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Debra, Expert

Please start a new post.

You can do that here:

https://www.justanswer.com/law/expert-debra/

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