How do I close one of shared broken washrooms that the tenant insists it is belonging to her rental unit

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Customer: How do I close one of shared broken washrooms that the tenant insists it is belonging to her rental unit.
Answered by Debra in 2 hours 1 year ago
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Debra
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Debra
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Customer
How do I close one broken(water leaking) of shared washrooms that the tenant insists it is belonging to her rental unit. She does not response my asking. My utility bill price is abnormally high.
Customer
According to the attached guide line #19, I can access to the rental unit (actually the washroom is not rental unit) with 24 hours before notification.
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Debra, Expert

I see you are in Canada. I will opt out and put that in the notes so a Canadian attorney can assist you.

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Debra, Expert

I am sorry to hear that it sounds like you are in a difficult situation.

When you say that the tenant insists it belongs to her rental unit what do you mean exactly?

Do you have a lease that sets out what she is renting? What are you asking of her that she is not responding to you about?

Customer
My tenant, YOON, has sub-rented only unit B1 to her tenant WELAH for 7 or 8 years. However, WELAH has occupied unit B2 and one shared washroom since 2019, or 2018. I and YOON agreed to end of tenancy for whole basement April 30, 2020. I and YOON asked to empty unit B2 and allow to access shared washroom. She has refused and insisted the unit B1, B2 and the shared washroom is a set of rental unit. I or YOON never agreed with that kind of agreements. There is no written agreement. However, several visitors have used the unit B2 for several years.
I know that is clear evidence. However, I and YOON couldn't contact the visitors who stayed before.I applied hearing with N12 form ( but the hearing is not scheduled yet because of COVID19). LTB(Landlord and Tenant Board) answered I didn't write exact unit number (because WELAH occupy unit B1 legally but unit B2/shared washroom illegally.I notified N4 form (Eviction request end of July 2020 ) to WELAH.The problem is my water bill is too much high (over $2700 ). I suspected the washroom beside unit B1 has water leaking. Thus, I asked to access to inspect and repair it. However, she didn't answer. She insisted to talk her lawyer but her lawyer has no answer.I left a notification to inspect it on July 21 to access on July 24, 2020 09:00 - 12:00. ( which I complied regulation 19 of LTB )
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Debra, Expert

She doesn't have to speak to her lawyer and I'm sure she doesn't have a lawyer.

You can enter the unit by providing written notice and she cannot keep you out. It is illegal. You can enter no matter what she says.

As well, she does not get to have any part of the unit except for what she is paying for so you can make that clear to her and you can tell her that as soon as the board reopens fully you will be evicting her.

Does that help?

Please feel free to post back with any follow-up questions you may have. If you don't have any then I hope I have earned a 5 star rating but if you don't feel that I have please don't hesitate to reply back and let me know what more I can do to assist you. Finally, please know that even after you rate me I will be here for you and you can ask follow-up questions if you think of them later on at no further charge of course.

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