I'm wondering if I can get advice on a solar contract. Ontario. I'm in year 3 of a 20 year contract for solar panels on

Expert's Assistant chat
Customer: I'm wondering if I can get advice on a solar contract
JA: What state are you in? It matters because laws vary by location.
Customer: Ontario
JA: What steps have you taken so far?
Customer: I'm in year 3 of a 20 year contract for solar panels on the roof. Squirrels have damaged the roof due to nesting underneath the solar panels and lack of rodent protection. Solar company found severe damage to panel wiring, including exposed wires. I observed technician from solar company taping up the exposed wire with electrical tape. I've consulted with ESA who in their opinion doesn't believe it is an adequate repair, however they aren't sure if it would be in their jurisdiction. I've lost faith in this company to provide good workmanship.
JA: Anything else you want the Lawyer to know before I connect you?
Customer: I'm in the process of re roofing and solar company is requiring me to sign a letter that states I will allow them to reinstall panels. I personally want out of the contract but not sure if it is possible without great personal cost (45,000+)
Answered by Debra in 35 mins 2 years ago
imglogo
Debra
10+ years of experience
logo

168492 Satisfied customers

Expert in: Family Law, Legal, Estate Law, Real Estate Law, Criminal Law, Employment Law, Business Law, Consumer Protection Law, Bankruptcy Law, Traffic Law, Personal Injury Law.

logoimgimgVerified lawyers, 10+ years of experience
Chat with a Lawyer in minutes, 24/7
imglogo

Verified lawyers, 10+ years of experience

Save time and money. Get specialized help.

imglogo
Debra
10+ years of experience
logo

168492 Satisfied customers

Jessica

Jessica

Consultant

31,131 Satisfied customers

Pearl avatar
Lawyer's, Assistant
14 Lawyers are online right now.
img

Debra, Expert

Hello! My name is Debra (formerly known as Legal Ease). Thank you for your question. I'm reviewing it now, and will post back again shortly.

img

Debra, Expert

I am sorry to hear this.

How do you know what the damage was? Was it this same company?

And if so did you speak to someone after they did that poor repair?

Customer
The damage was initially found because the squirrels had chewed through the roof shingles under the panels, causing a leak in the roof of our master bedroom during a rainstorm May 24, 2020. A leak investigation team from the solar company came and investigated and noted the leak was caused by squirrels and patched our roof in the locations noted to be damaged. During the investigation it was found that the panels wiring was damaged.Another team was sent June 1 to repair the damaged wiring but told the solar company that the system was unsafe to leave on the roof because of exposed wires. They removed the panels that night working into the night. I observed them taping up the wiring as the panels were pulled down. The next day I unwrapped the taped sections of wiring and documented the damage to the wiring.I then consulted ESA and the solar panels manufacturer to see if electrical tape would be a sufficient fix for this type of damage.
Customer
I have not yet spoken to the solar company yet directly regarding the repair to the damaged panels.
Customer
The re roofing was triggered by the damage to the shingles. The current shingles are 13 years old. I opted to re-shingle the entire house since it will likely be due in the next couple of years anyways. However I'm concerned about spending such a large amount on a re-shingle and then having damage in the same way again. On top of that observing their technicians saying that it was a fire hazard to leave bare wires on the roof and then simply tape over them afterwards causes me large concerns regarding reinstallation.
img

Debra, Expert

I suggest that you or if possible a lawyer acting for you, send the company a letter setting out the facts and making it clear that the putting you in danger is obviously unacceptable.

The letter can demand that the repairs be done thoroughly and professionally and after they are done you will require an inspection by an expert.

At the same time the letter can set out the point that given the situation this will likely happen again as the squirrels will continue to nest under the panels causing repeated damage to the roof and the panels and for this reason you want confirmation that the contract will be considered at an end. The letter could threaten a lawsuit.

What you can do to find a lawyer is one of the following things.

You can contact the Law Society and use their Lawyer Referral Service. You will be given the name of a lawyer and can consult with the lawyer and the first half hour will be free.

The number is:

1-***-***-**** or(###) ###-####(within the GTA)

Or you can check on a site called lexpert. This is a legal directory of leading lawyers and law firms throughout Canada and is well-respected by the legal community.

Here's the link to their website:

http://www.lexpert.ca/directory/find-lawyers-or-law-firms/

Does that help as a starting point?

Please feel free to post back with any follow-up questions you may have. If you don't have any then I hope I have earned a 5 star rating but if you don't feel that I have please don't hesitate to reply back and let me know what more I can do to assist you. Finally, please know that even after you rate me I will be here for you and you can ask follow-up questions if you think of them later on at no further charge of course.

Customer
Thank you for your adviceI'm a little bit confused about the 3rd paragraph. Is it to state that the contract should be considered at an end immediately due to not maintaining equipment in a safe manner (as per contract clause) or basically if it happens again then we considered it ended?
img

Debra, Expert

It is to demand tohave the contract said aside now because the likelihood of this recurring is very high.

Ask a lawyer and get your legal questions answered.
See all Legal Questions
img
Related Legal Questions
How it works
logoAsk for help, 24/7
Ask for help, 24/7
Members enjoy round-the-clock access to 12,000+ verified Experts, including doctors, lawyers, tech support, mechanics, vets, home repair pros, more.
logoExpert will respond in minutes
Expert will respond in minutes
After you reach out, we match you with an Expert who specializes in your situation. Talk, text, chat, whichever you prefer.
logoSave time & money
Save time & money
No scheduling hassles, missing time from work, or expensive consults.
A JustAnswer membership can save you significant time and money each month.
img
logo 593 Verified lawyers, 10+ years of experience
DISCLAIMER: Answers from Experts on Askalawyeroncall.com are not substitutes for the advice of an attorney. Askalawyeroncall.com is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response as proposing specific action or addressing your specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances should be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on any information received from an Expert, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains. The responses above are from independent, freelance Experts, who are not employed by Askalawyeroncall.com . The site and services are provided “as is”. To view the verified credentials of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service.
Explore law categories
Powered by JustAnswer