I want to speak to you about my tenant that I have contacted you about before. Can I call you instead of writing my

This is in regards ***** ***** last post that i sent you where I mentioned that my tenant contacted the Rental Housing and Enforcement Unit and that she was going to give me a letter. Well, I have received the letter today. I wanted to review the letter with you. Is there a way I can send it to you?

I'm not sure if you still have my previous messages but just to give you a brief summary of what's been going on
January 3 - tenant given N7 form for damages to the building and for operating AirBnB without landlord knowledge and consent
March 24 - tenant given a cease and desist letter to stop AirBnB
March 24 - signs put up around building to stop AirBnB guests from coming into the building, tenant took them down
Feb 15 - AirBnB contacted tenant on behalf on landlord to tell her that she didn't have landlord's approval
March 2 - filed an application with LTB to go to tribunal after tenant failed to move out by February 29th
April 2nd - RHEU contacted tenant to tell her to stop AirBnBing during pandemic
April 11 - mailed a request for urgent hearing to the LTB
April 16 - text message sent to tenant from landlord's son-in-law to e-transfer her rent, tenant never replied back
April 20 - issued tenant an N4 for non-payment of rent, received a call from tenant that evening saying that she had the rent and that the landlord is to call her back with the date and time he will come by to pick up the check (tenant always leaves her rent cheque taped to her door)
April 21 - landlord's son-law sent tenant a text asking her to leave the cheque taped to the door as per usual that same day because he would be coming by to pick it up, no cheque was placed on the door
April 21- tenant replied back to son-in-law's text saying that she had contacted the RHEU and that she would be giving the landlord a letter and that she would leave a voice message letting him know when to come pick up the letter
April 22-landlord's daughter (me) contacted the RHEU to find out what is this letter the tenant is referring to, RHEU confirmed that there is no letter and that the tenant told them that she has the rent for April but that the landlord is refusing to pick up her cheque. RHEU asked her why would the landlord give you an N4 if they don't want April's rent? Tenant was advised to stop playing games and to pay the rent. Tenant tried to claim that she had no way of contacting the landlord because the landlord has never given her his contact information but yet the N7 and the N4 have his legal name, home address, telephone number and email address, not to mention that the tenant contacted the landlord at home a week prior to tell him that she was confused as to why she was issued an N4 form when she has the rent and that he is to call and let her know when he will pick it upApril 22 - tenant was issued an N5 for violating the legislation that states tenants are not to do AirBnB during the pandemic (she had a guest staying at her apartment for the month of March) and tenant was given another N5 form for failing to provide a copy of her apartment keys for the last 2 years. Tenant has changed her door locks three times since starting AirBnB back in 2017 and has not once provided a copy of her keys.Attached is a copy of her two page letter.
In her letter she is trying to scare my dad by telling him that the RHEU has advised her not to pay her rent since he has failed to provide his contact information. This tenant is unstable and will say anything to scare my father so that he will leave her alone. I am the one who is dealing with this issue for my dad because he is currently badly cancer. She doesn't know that and I don't think she needs to know that. My father is still involved in what goes on at his building but he doesn't deal with her because she causes him a lot of stress. We have not come into contact with this tenant since we last saw her on January 3rd. We have nothing to say to her and anything we do say, we put it in a letter or text so that we have proof. Her asking my dad to call and let her know what day and time he would be picking up the cheque was her way of trying to start an argument with him because she was given a cease and desist letter and she had been contacted by RHEU. As for my dad's name, his name is ***** ***** most people call him Vince because they have trouble pronouncing his name. It's ridiculous that she has even brought that up in letter. I'm fed up with this tenant and her non sense. Who knows when the court system will open up. Can I issue her another N4 for not paying May's rent?

I noticed that on the N4 that I gave her on April 20th, I got the wrong dates. I put April 4 as the day she had to pay the rent instead of May 4th. Now what do I do?

The other two forms (N5's) also have the wrong dates. One form say she has to move out by April 6 instead of May 6 and the other say she needs to move out by April 12 instead of May 12th. Now what do I do? Does this affect my case when i go to tribunal? Both forms were issued on April 22nd.

would you advise that we get ourselves a lawyer to deal with this tenant instead of handling the case ourselves when we go to tribunal?

it makes sense. I am going to give her the N4 tomorrow. As for the wrong dates on the other forms, do I need to worry about that?

Should I wait to get a lawyer first before giving her the N4?

Do you know of any good lawyers/paralegals that I would be able to contact?

I shouldn’t address the tenants letter, correct?should i ignore it and not get back to her with a response? I have contacted the RHEU about this letter and I have sent them a copy of it as well seeing as she is making false claims about the advice that they gave her.

Ok thank you