She will not comply with nsw legislation will not talk to me on phone and instructs her staff not to put me through to

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Customer: She will not comply with nsw legislation will not talk to me on phone and instructs her staff not to put me through to her
JA: Have you talked to a New South Wales lawyer about this?
Customer: Not yet I live near Batemans Bay and am hoping to find someone nearby.
JA: What steps have you taken so far?
Customer: Have spoken to the fair trading , no help there of course
JA: Is there anything else the Lawyer should know before I connect you? Rest assured that they'll be able to help you.
Customer: I really hope so Ime eighty one and the worry is having an adverse effect on my health
Answered by John Melis in 5 mins 1 year ago
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John Melis
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John Melis
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John Melis
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79040 Satisfied customers

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John Melis, Expert

Hello, I’m John Melis, a solicitor in Australia, and I’ll be helping you with your question today.
Have you considered mediating this particular issue that you're dealing with. You can bring in a lawyer to help you mediate this process. Mediation is a good way to resolve issues that cannot be amicable and be discussed between the parties directly. It's worth consideration.
Does this help with your question today?

Customer
I spoke to the office of fair trade today regarding this they were less than helpful
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John Melis, Expert

Thank you for your follow-up. The best way to deal with this matter in this regard used to take the issue immediately into the New South Wales civil administrative tribunal. Bypassed fair trading.The New South Wales Civil Administrative Tribunal “NCAT” is perfect for meditating disputes. It brings the parties together to discuss the issues.I invite you to start with Fair Trading first. In most cases, at mediation, the matter will settle.If you need to go to the tribunal, NCAT, the document you file in the tribunal is the points of claimThere are help menus on the NCAT website that will assist you with the application.After lodging your application, you will receive an email from the tribunal. That email will explain the next steps.
Customer
Thank you , I shall get on to this first thing in the morning
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John Melis, Expert

It was my pleasure to help you today, and I thank you for chatting with me.

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