Is this free? Its regarding our house building. NSW, Sydney. Nothing, im about to send them an email but hesitated just

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Customer: Hi, is this free?
JA: Hello. How can I help?
Customer: Its regarding our house building
JA: What state are you in? It matters because laws vary by location.
Customer: NSW, Sydney
JA: What steps have you taken so far?
Customer: nothing, im about to send them an email but hesitated just in case im not doing it right
JA: Anything else you want the Lawyer to know before I connect you?
Customer: is this free?
Answered by John Melis in 14 mins 1 year ago
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John Melis
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John Melis, Expert

Hi, I’m John Melis, solicitor, and I am in Australia. I want to thank you for taking the time to chat with us today. I can hear that this is important for you.

I kindly request that you please clarify your question?

Customer
Hi John
Customer
We are building a house
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John Melis, Expert

Please tell me more?

Customer
Then the builder rendered the front bricks which is not in the contract
Customer
can i send them this email?
Customer
we should not allow them to proceed right?
Customer
should i tell the bank so they will not pay the builder yet?
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John Melis, Expert

You will be able to sue for compensation for the defective building work.The New South Wales Civil Administrative Tribunal “NCAT” is perfect for meditating disputes. It forces the parties to come together to discuss the issues involved.I suggest that you start with Fair Trading First as in most cases at mediation, the matter will settle.The document you file in the tribunal is the points of claim.Draft the complaint chronologically, detailing the issue and what action you have taken to rectify the matter.The following link will assist you further. http://www.ncat.nsw.gov.auThere are various help menus on the website that will assist you in finalising the application.Once you lodge your application, you will receive notice from the tribunal with the next steps to follow.I hope I’ve provided the information you were seeking. If you need more help, please let me know so l can continue to assist you.
Customer
can i email this already?
Customer
Hi Kane,As mentioned earlier, Nadine put it there in the contract just for the colour change of Newport Cladding of the 1st floor (upper part of the house) from grey (delux stepney GR11) to white (delux pipe clay quarter p16a1q GR16A1Q) to ensure its the same colour as the door.I specifically asked Nadine to make this clearer but she clearly explained that Cladding Colour 2 is facade dependent and only for non-urban design so designer/builder already knows that if she mention this, it meant that she was referring to the Newport Cladding (upper part of the house) and ground floor is always be bricks because we chose Urban Facade. I even asked her who chooses non-urban designs, and she replied that those who want a modern look. Again , I told her it’s not an option for us since it’s our dream to have an Australian brick house coming originally from a SouthEastAsian country who always use concrete rendered hollow-blocks.I already also sent you the contract signed by Thrive sent by Alana to us which is the same as what we forwarded to the solicitor and the bank for review before loan approval. Also following clearly is the External Finish and the Facade Finish from the our contract with comments to use colour 2 in lieu of colour 1 for the upper part of the house cladding but render option was definitely unchecked.
Customer
should just i allow the bank to pay them regardless?
Customer
continue with the construction?
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John Melis, Expert

I agree with your position.If you prefer to talk on the telephone, I have sent you a special offer of $8.00 to assist you in more detail, as it will make it easier to discuss your matter. I kindly request that you complete the information on the offer, and we can talk straight away as you need. Otherwise, we can keep chatting in this box.
Customer
offer accepted
Customer
will call you at 720pm
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John Melis, Expert

please call the time.I appreciate your patience. Let me know if you have any other questions. Otherwise, it was my pleasure to help you today, and I thank you for chatting with me.
Customer
talk to you soon...
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John Melis, Expert

Thank you.
Customer
phone is not available
Customer
ill jsut wait for your revert, thanks!
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John Melis, Expert

I am just on another call. Please call in 15 minutes,

Customer
i left a message in the voicemail... or you call me at(###) ###-#### thanks
Customer
ok sure
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John Melis, Expert

Thank you.

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