Owner of rental property won't release bond as claiming damages to property we have had no option of seeing or a chance

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Customer: Owner of rental property won't release bond as claiming damages to property we have had no option of seeing or a chance to repair issues after moving out. Property was sold whilst we rented it and changed ownership and also realestate agencies unsure on exact details of damage
JA: What steps have you taken so far? Have you prepared or filed any paperwork?
Customer: We have spoken to realestate agents but that is as far as it went. They were happy to release bond but owner won't
JA: Where is the property located?
Customer: Address is*****devon meadows vic 3977
JA: Anything else you want the Lawyer to know before I connect you?
Customer: We just need to know where we stand as we believe property was left by us better than we moved into
Answered by John Melis in 55 mins 1 year ago
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John Melis
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Expert in: Family Law, Legal, Estate Law, Real Estate Law, Criminal Law, Employment Law, Business Law, Consumer Protection Law, Bankruptcy Law, Traffic Law, Personal Injury Law.

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John Melis
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John Melis
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72858 Satisfied customers

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John Melis, Expert

Thank you for reaching out today. I appreciate your matter is urgent. My name is***** solicitor, and I am in Australia. You will be able to resolve this issue. I suggest as a first attempt that you try mediation. You can do mediation without the assistance of a lawyer. If you still can't get the matter resolved by communication, then engage a lawyer to help you communicate on your behalf.

I want to thank you for taking the time to speak with me today.

Customer
We have tried working this out between my partner myself and realestate agent. But I cannot seem to get anywhere. I have put in a request for VCAT so am awaiting a response there as advised by consumer affairs
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John Melis, Expert

The Victorian Civil Administrative Tribunal “VCAT” is perfect for meditating disputes. It forces the parties to come together to discuss the issues involved.In most cases at mediation, the matter will settle.Your case is civil.You will be the applicant. The other party is the respondent.The document you file in the tribunal is the points of claim. This correspondence needs careful preparation. I recommend you download the application first and complete the same. Then upload as required to commence the lawsuit.Draft the complaint in a chronological order detailing the issue and what action you have taken to try and rectify the matter.The alternative is to apply to the local court. In court, you may recover your legal fees.The following link will assist you further:www.vcat.vic.gov.auYou may also consider the option of using the small business commissioner as well.www.vsbc.vic.gov.auThere are various help menus on the website that will assist you in finalising the application.Make sure you have all your evidence for the case.Once you lodge your application, you will receive notice from the tribunal with the next steps to follow.
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