Was. Was $573.30 too expensove cor the installation of 2 smoke alarm batteries? I and waiting for an itemised account to

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Customer: Was
JA: What state are you in? And is a local attorney or other consumer protection advocate helping with this?
Customer: Was $573.30 too expensove cor the installation of 2 smoke alarm batteries?
JA: Have you contacted the seller or manufacturer?
Customer: Yes. I and waiting for an itemised account to be sent instead but I have paid it
JA: Anything else you want the Lawyer to know before I connect you?
Customer: I was quoted $400 for the installation of a new metre isolator for solar panels but the electrician in a told me he would check the smoke alarms and then that they needed new batteries. I was then charged $1,070 30 for installation of the new metre and the replacement of 2 smoke alarm batteries
Answered by John Melis in 4 hours 2 years ago
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John Melis
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John Melis, Expert

Hi, my name is***** the solicitor. I want to make sure I understand what you're telling me. Therefore, I will provide you with various options to consider. I can see that this is a stressful situation for you. Hopefully, we will find the right solution for you to consider. I support your position here.

​You can seek a resolution and claim compensation.

Issue a formal complaint in writing. Request a review on the matter.

Include a time limit of 7 to 14 days subject to your requirements for a reply.

Make sure you enclose all evidence with the correspondence.

When you draft this correspondence, use a number for each point.

Where no response is received and you have reviewed the conditions carefully on any agreement, and you are still not satisfied with the situation, you can then raise a claim in the Tribunal or Court.

I suggest you file a claim as soon as possible if the matter does not resolve.

​The State Tribunal is perfect for meditating disputes. It forces the parties to come together to discuss the issues involved.

In most cases at mediation, the matter will settle.

You will be the Applicant. The other party is the Respondent.

The document you file in the tribunal is the points of claim. This correspondence needs careful preparation. I recommend you download the application first and complete the same. Then upload as required to commence the lawsuit.

Draft the complaint in a chronological order detailing the issue. I suggest that you also say what action you have taken to try and rectify the matter.

The alternative is to apply to the local court. You recover your legal fees when you run your case through the court system.

You can run your case or consider the option of using a lawyer to help.

On the tribunal (and court) website, there are help menus that you can use to assist you with the application and process.

I suggest that you make sure you have all your evidence for the case ready before your file the application.

Once you lodge your application, you will receive notice from the tribunal (or court) with the next steps to follow.

​I thank you kindly for reaching out today.

I appreciate your assistance with a rating of five stars, as this helps me support the community.

If there is anything else, big or small, that I can help you with today, please let me know?

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