Leon, This is on behalf of my son. He put his Landcruiser in for a log book service prior to travelling up to Darwin for

Hi, I am Leon, a NSW Solicitor. I am now reviewing your question and will reply again in a moment.

Good Afternoon

What evidence does he have that it was not done?

It is ok we can stay here

What evidence does your son have that the work was not done?

If the Mechanic that says nothing was done is prepared to give evidence in support of your son he can sue the initial mechanic.

Does he know the cost of the damage?

The documents you attached to the duplicate question are they from the first mechanic or the second that said the work was not done?

Just to be clear the documents are not from the first mechanic who was to do the service?

Your son is in the NT?

The initial mechanic is he in the NT

It would be easier on the phone I have sent you an offer at a discounted rate if you want to accept

He has a case and if the other parties are prepared to give evidence then he has a good case.

NTCAT is the tribunal

https://nt.gov.au/law/courts-and-tribunals/northern-territory-civil-and-administrative-tribunal-ntcat#:~:text=The%20Northern%20Territory%20Civil%20and,or%20other%20boards%20and%20tribunals.

Here is the law in Australia

Accepting payment without intending to supply

Under the Australian Consumer Law, businesses must not accept payment for products or services if:

• they do not intend to supply them
• they intend to supply materially different products or services
• they know, or should have known, they would not be able to supply the products or services within the timeframe indicated or if no timeframe was provided, within a reasonable time.

This part of the law is not intended to cover businesses who genuinely try to meet supply agreements, for example, if:

• the failure to supply was due to something beyond their control, including the act or omission by another person
• they exercised due diligence and took reasonable precautions.

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I hope this makes sense and is of assistance. If you wish a phone call please elect for one but be aware it will be an additional fee. If there is nothing further thank you for using my services.

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Regards
Leon

Here is the link on how to apply

https://nt.gov.au/law/courts-and-tribunals/northern-territory-civil-and-administrative-tribunal-ntcat/how-to-apply-to-ntcat

He does it where the work took place

There may be an issue as the work is in perth

He can start in the NT and see if the mechainc tries to move them to perth

The laws are national not state.

He has nothing to lose starting in NT.

If the other party does not try and move the proceedings they stay in the NT

All the best and good luck

Please do not forget to leave positive feedback by rating my work 5 stars so I can be paid. Highlight the 5 stars at the top and click the submit button.

Thank you for using Justanswer and I look forward to assist in the future as required.

Regards
Leon