My fiancé and I bought a car from a guy online, we paid him in cash and we got the car. At the time we signed a paper

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Customer: Hi there
JA: Hi. How can I help?
Customer: My fiancé and I bought a car from a guy online, we paid him in cash and we got the car. At the time we signed a paper saying he would have to complete all the required documentation for the name change so the car could be in our name. It has been 3 weeks and he hasn’t communicated since. What can we do to get the car into our name?
JA: What state are you in? It matters because laws vary by location.
Customer: Queensland
JA: What steps have you taken so far?
Customer: We have contacted him via Facebook, text and email but no reply from him. We drove to his place and his fiancé said he was not home but she would message him and also update us. We have contacted her if she has heard from him but since then she hasn’t been responding either.
JA: Anything else you want the Lawyer to know before I connect you?
Customer: Nothing else really comes to mind
Answered by John Melis in 8 mins 2 years ago
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John Melis
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John Melis, Expert

Hi, I am John Melis, solicitor, in Victoria. I appreciate you reaching out today with your critical comments.

Every legal matter has some form of complexity. It is either working out what the law says, or how to apply the law to the facts. Upon review of the information you have, a key element is to be able to address your entire circumstance in a clear and precise matter with the overall events that have occurred. One of the critical aspects which can help resolve your issue quickly and provide you with enough information to make an informed decision is to list everything in order by timeline. Completing this timeline structure will give you the ability to see how the actual events have unfolded more accurately. Then you can apply the law to your situation. Sometimes, when we think we have a straightforward problem, there are side aspects that need to be considered that could change the outcome of your decision-making. The first step in your essential matter is to create that listing of events. Then from that list, you can see if anything is missing, and then they could add support for your case to allow you to make an informed decision on the material that you have. I invite you to create a chronological list of events that have occurred. Once you have completed that list, I kindly ask you to post that in the chatbox. Then I can provide further options to help you make an informed decision.

Customer
Hi John, thank you for your response. I will get started with the list of events and send it though to you. Thanks.
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John Melis, Expert

You are welcome and thank you for supporting the community.

Customer
Hi John, I've made a timeline for you to read over please.
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John Melis, Expert

Please upload the same in PDF or cut-and-paste it in the chat box.

Customer
Hey John, how are you? Just checking if you got the PDF I sent
Customer
Hi there. Just checking if you received the pdf
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John Melis, Expert

Not yet PDF hasn't shown yet.

If you prefer to talk on the telephone, I have sent you a special offer to assist you in more detail, as it will make it easier to discuss your matter. I kindly request that you complete the details on the offer, and we can talk straight away as you need. Otherwise, we can keep chatting in this box.

Customer
I've sent it as an image of that makes it easier
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John Melis, Expert

Nothing is uploaded to the chat box yet

Customer
File attached (QQ4G56M)
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John Melis, Expert

Thank you for the attachment. You have done a good job by putting everything in a chronological order. Now your Nextep is to raise the necessary claim in the Queensland civil administrative tribunal.

You can manage this process without a lawyer, in your local tribunal, QCAT.

The QCAT process is excellent to mediate disputes of this type as it forces the parties to come together to discuss the issues involved.

In most cases at mediation, the matter will settle.

You will be the applicant and the other party the respondent.

The important filing document is the points of claim. This document needs to careful preparation.

What you need to do is to write the complaint in a chronological order detailing what the issue is and what action you have taken to try and rectify the matter.

The chronological order needs to be numbered with points 1, 2, 3, etc. with each point being a separate item. I recommend that you download the application first, complete the same and then upload as required to commence the claim.

The following link will assist you further. http://www.qcat.qld.gov.au

Would you like to consider this option?

You have a legal right to protect your interests in this situation.

This link above will assist you in the requirements to complete the application form, and there are various help menus on the website that will also assist you in finalising the application.

Before you submit your application, make sure that you have all your evidence in hand for the hearing.

Keep in mind that once you have lodged your application, you need to serve the application on the other party once instructed by the tribunal.

Customer
Thank you John. Is there any other options?
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John Melis, Expert

Mediation is an option first, and you can utilise a mediator for that or a solicitor, and then if those don't work go straight to the tribunal.

Customer
Okay cool. How can we obtain a mediator or solicitor to settle the case?
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John Melis, Expert

Just type in Google mediator and your suburb area and you'll see several mediators come up that you can ring find out their prices to help you resolve the issue amicably.

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