What is the requirements of the Real Estate for the supply of hot water to a rental property. I have notified the Real

Expert's Assistant chat
Customer: What is the requirements of the Real Estate for the supply of hot water to a rental property.
JA: What steps have been taken so far? Has any paperwork been prepared or filed?
Customer: I have notified the Real Estate and have sent photos. They don't think it is urgent enough. I have no pressure in any of my hot water taps. So the water dribbles.
JA: Where is the property located?
Customer: Townsville
JA: Anything else you want the Lawyer to know before I connect you?
Customer: I just want to know where I stand as the renter. I have been told by the Real Estate that the Electrician should have it fixed by the 18th of August.
Answered by John Melis in 11 hours 2 years ago
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John Melis
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John Melis, Expert

Hi, I’m John, solicitor, and reviewing your post, and may need to ask a few questions a long the way to assist you.

With a real estate agent or the landlord he's not providing the proper services to the premises, you can raise a claim immediately against the landlord where they fail to fix these matters, you can commence an action in the Queensland civil administrative tribunal

​You can manage this process without a lawyer, in your local tribunal, QCAT.

The QCAT process is very good to meditate disputes of this type as it forces the parties to come together to discuss the issues involved.

In most cases at mediation the matter will settle.

You will be the applicant and the other party the respondent.

The important filing document is the points of claim. This document needs to be carefully drafted.

What you need to do is to write the complaint in a chronological order detailing what is the issue and what action you have taken to try and rectify the matter.

The chronological order need to be numbered with points 1, 2, 3, etc. with each point being a separate item. 

I recommend that you download the application first, complete the same and then upload as required to commence the claim.

The following link will assist you further. 

http://www.qcat.qld.gov.au

Would you like to consider this option.

You have a legal right to protect your interests in this important situation.

This link above will assist you in the requirements to complete the application form and there are various help menus on the website that will also assist you in finalising the application that can be submitted in respect of pursuit of your claim.

Before you submit your application, make sure that you have all your evidence in hand as this will be required at the hearing date and to be served on the other party.

Keep in mind that once you have lodged your application you need to serve the application on the other party once instructed by the tribunal.

​Thank you for reaching out today.

You have a legal right to protect your interests in this important situation.

I am a user like you in this chat forum to assist in your important question today.

Thank you kindly for rating me with 5 stars, which helps me support the community.

You can come back to this post any time to ask questions without additional charge.

I hope I have assisted with answering your important question today, and thank you for supporting the community.

Customer
The problem has been fixed. Thank you.
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John Melis, Expert

we can chat in this box as long as you need.
I kindly request that you please scroll up. I have posted a reply for you that explains your options, if you cannot see the response, I request that you refresh your screen, and where it does not show please let me know and I will repost it for you. I am here to assist you when you need.

You are welcome, and thank you for supporting the community.

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