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Jessica
Consultant
John Melis, Expert
Hi, I’m John, solicitor, and reviewing your post, and may need to ask a few questions a long the way to assist you.
In relation to your matter, was there any form of correspondence between the parties in written form additionally to what you have told me already.
John Melis, Expert
You can seek resolution in the following way and claim compensation as well.
I recommend that you file a claim as soon as possible.
What you need to do is issue a formal complaint in writing to the other party, seeking an assessment/review on the matter, and that you require a response within 7 to 14 days subject to your requirements.
Make sure you enclose al factual evidence you have with the correspondence that you send to the other party.
When you draft this correspondence make sure it is in chronological order that is by listing with numbers example; one, two, three, etc.
The more detail you provide it will assist in resolving the specific matter in a timely way.
Where no response is received and you have reviewed the conditions carefully on the agreement if there are any, and you are still not in satisfied with the situation that is occurring, you can then raise a claim in the Tribunal or Court.
You can manage this process without a lawyer, in your local tribunal, QCAT.
The QCAT process is very good to meditate disputes of this type as it forces the parties to come together to discuss the issues involved.
In most cases at mediation the matter will settle.
You will be the applicant and the other party the respondent.
The important filing document is the points of claim. This document needs to be carefully drafted.
What you need to do is to write the complaint in a chronological order detailing what is the issue and what action you have taken to try and rectify the matter.
The chronological order need to be numbered with points 1, 2, 3, etc. with each point being a separate item. I recommend that you download the application first, complete the same and then upload as required to commence the claim.
The following link will assist you further. http://www.qcat.qld.gov.au
Would you like to consider this option.
You have a legal right to protect your interests in this important situation.
This link above will assist you in the requirements to complete the application form and there are various help menus on the website that will also assist you in finalising the application that can be submitted in respect of pursuit of your claim.
Before you submit your application, make sure that you have all your evidence in hand as this will be required at the hearing date and to be served on the other party.
Keep in mind that once you have lodged your application you need to serve the application on the other party once instructed by the tribunal.
Thank you for reaching out today.
You have a legal right to protect your interests in this important situation.
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