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Jessica
Consultant
John Melis, Expert
Hi, I’m John, solicitor, and reviewing your post, and may need to ask a few questions a long the way to assist you.
Concerning your important comments, what is the outcome you would like to see result.
John Melis, Expert
Janet, when you say: My son rang me last night in tears as he is sick of fighting an insurance company to get medication he needs to relieve spinal pain
Can you Explain in more detail exactly what difficulty he is having with WorkCover getting the compensation for the medications?
John Melis, Expert
Has your sons medical practitioners actually prescribed marijuana as a prescription medication for him?
John Melis, Expert
The way to deal with this particular denial by the insurer with the federal government has approved it and his medical practitioners, is the race proceedings immediately in the Victorian civil administrative tribunal.
The VCAT process is very good to meditate disputes of this type as it forces the parties to come together to discuss the issues involved.
In most cases at mediation the matter will settle.
The VCAT process is very good to meditate disputes of this type as it forces the parties to come together to discuss the issues involved.
In most cases at mediation the matter will settle.
The matter is Civil.
You will be the applicant and the insurer the respondent.
The important filing document is the points of claim. This document needs to be carefully drafted. I recommend that you download the application first, complete the same and then upload as required to commence the claim.
The alternative to this is filing an application in the local court, in which case you will be able to recover your legal fees as well in pursuit of the debt amount.
What you need to do is to write the complaint in a chronological order detailing what is the issue and what action you have taken to try and rectify the matter.
The chronological order need to be numbered with points 1, 2, 3, etc. with each point being a separate item. I recommend that you download the application first, complete the same and then upload as required to commence the claim. I recommend that you download the application first, complete the same and then upload as required to commence the claim.
The following link will assist you further. https://www.vcat.vic.gov.au
You may also consider the option of using the small business commissioner as well. https://www.vsbc.vic.gov.au/about-vsbc/about-us-and-what-we-do/
Would you like to consider this option ?
You have a legal right to protect your interests in this important situation.
Does this help with your question today?
John Melis, Expert
As long as the process is followed correctly with the tribunal this will resolve all issues.
Have I answered your question today
John Melis, Expert
Thank you for your follow-up, you can resolve this matter with the Victorian civil administrative tribunal.
Thank you for reaching out today.
You have a legal right to protect your interests in this important situation.
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