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Jessica
Consultant
John Melis, Expert
Hi, I’m John, solicitor, and reviewing your post, and may need to ask a few questions a long the way to assist you.
Concerning your important matter about the allowance for taking care of your mother, the issue here is, with a Centrelink actually provided you this information during the past two years.
Where you had communicated with Centrelink on this particular aspect and they had told you incorrect information, you might be able to raise a claim formally to commence an investigation into this particular situation to pursue necessary payments as owed.
However, this would be a complex process that would require certain types of evidence to prevail which means where you spoke with Centrelink on the telephone, the telephone records would need to be subpoenaed in order to bring those telephone calls forward to show that you were informed incorrectly, and that you have suffered as a result of this.
Naturally, you can prove that you have suffered a result because you're out of pocket. But the key element here would need to be, to start a case in the Australian administer tribunal, and then file for subpoenas to attain the necessary telephone records in relation to discussions you held with Centrelink by phone. If by chance you have email communication with Centrelink this would be sufficient to present your case for any back payments or misinformation that Centrelink provided to you
The key issue in your particular case is the fundamental point that you are in titled to proper compensation.
Your next step moving forward would be to review all your previous correspondence with Centrelink in this particular matter and potentially reflecting on telephone calls you have had with them. Then based on that assessment you do whether it is worthwhile pursuing this in the Australian administrative tribunal.
Thank you for reaching out today.
You have a legal right to protect your interests in this important situation.
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John Melis, Expert
You are welcome, and thank you for supporting the community.